Changing your profile and email address

You can change your first and last name and your profile picture in your profile yourself. Your email address and your workspace role are shown there too, but you can’t edit either of them on that page. This article explains what you can update on your own and what you need support for.

Editing your personal details

You manage your name in the Persönliche Angaben (Personal details) section. According to the dashboard, your name is shown in your profile and in the workspace.

1. In the dashboard, open the profile menu at the bottom of the sidebar.
2. Select Profil (Profile). You can also reach the page via Einstellungen → Profil (Settings → Profile).
3. In the Persönliche Angaben section, enter your new name in the Vorname (First name) and Nachname (Last name) fields.
4. Click Angaben speichern (Save details).

If the change goes through, you’ll see the message “Persönliche Angaben wurden gespeichert.” (Personal details saved.) If it can’t be saved, the form shows an error message. What you typed stays in the fields, so you can simply try again.

Your Profilbild (Profile picture) is in the same section. Click the circle to open the Profilbild window. It has two tabs:

• Foto (Photo): Use Foto hochladen (Upload photo) to upload a PNG, JPEG, or WebP of up to 10 MB, or drag it into the window. Foto entfernen (Remove photo) brings your initials back in the profile menu.
• Sportporträt (Sports portrait): Sportporträt erstellen (Create sports portrait) turns your photo into a sports portrait. Your photo is sent to an AI service for this, and creating it can take a minute. Neu erstellen (Create again) gives you a different version, up to five sports portraits per day. Sportporträt entfernen (Remove sports portrait) deletes it.

Your profile picture is the image of the tab you chose last. It replaces your initials in the profile menu.

Note: The same page also has sections for changing your password, setting up two-factor authentication, and deleting your account. Those topics have their own articles.

Having your email address changed

Under Persönliche Angaben, the Aktuelle E-Mail-Adresse (Current email address) field shows the address your KI Score account is linked to. The field is read-only. Below it, the dashboard says “Wende dich für eine Änderung an den Support.” (Contact support to change it.)

KI Score doesn’t let you change your email address yourself in the dashboard. Support makes the change for you:

1. Open the profile menu and select Kontakt (Contact). This opens a new message to support@kiscore.ai in your email app. Or write to that address directly.
2. In your message, include both your current email address and the new one you want to use.
3. Send the message and wait for support to get back to you.

Tip: If you can, write from the address currently stored in your profile. That makes it easier to match your request to your account.

Your workspace role

The Rolle im Workspace (Workspace role) field shows whether you are an Admin or a Mitglied (Member) in the workspace. The field is display-only and can’t be changed in your profile. The dashboard notes: “Rollen werden von den Administratoren deines Workspace verwaltet.” (Roles are managed by your workspace’s administrators.)

Team access for multiple people is available from the Advanced plan. Besides Admin, it has the roles Editor, Viewer, and Billing, and on Enterprise also the workspace’s own custom roles. The profile field shows Mitglied for all of these roles. You can see your exact role under Einstellungen → Workspace (Settings → Workspace). To learn what each role can do, see the article on admin and member permissions.